Our Commitment to Accessibility

If you are having difficulty viewing, navigating, or browsing content on our website or mobile app; or notice any content, feature, or function that you believe is not fully accessible to people who are differently abled, please:

  • Contact our Customer Care team
  • Write to us at customerservice@urbancoolx.com
  • Please use “Accessibility Barriers” as the subject line so that we may address the issue as soon as possible. A description of the specific feature you feel is an accessibility barrier and/or a suggestion for improvement would be greatly appreciated.

Urbancoolab and Urbancoolx are committed to creating an accessible and user-friendly experience. Feedback is invaluable to us and will be used to improve our efforts to accommodate the full scope of abilities.